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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chuck Niemeyer

Chuck Niemeyer

October 21, 2024

5  out of  5
rating by Chuck Niemeyer
"Joan was the agent that worked with us in setting up several policies. She handled everything like she had been doing the job for decades(which is actually true). But what impressed me the most was that her demeanor and personality were as if it were her first day on a job that she had wanted for her whole life. She KNOWS how to work with people."
We responded:
"Chuck, thank you for your wonderful review! I'm glad to hear that Joan provided such exceptional service while setting up your policies. Her extensive experience and genuine enthusiasm truly make a difference. We're grateful to have her on our team, and it's fantastic to know she made such a positive impression. - Daniel Crosby - State Farm Insurance Agent, Easley, SC"
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Jade Lusk

July 24, 2024

5  out of  5
rating by Jade Lusk
"Dawn @ State Farm is amazing!!!! She saved me over $150/mo when I switched from Direct Auto. Dawn explained everything so well and she was just a complete joy to talk with."
We responded:
"Jade, our team is delighted that Dawn was able to save you over $150 a month and make the switch to State Farm so smooth! She's truly a joy to have on our team. Your appreciation means the world to us, and we value you for letting us be your good neighbor! Don't hesitate to reach out for any future insurance needs. - Daniel Crosby - State Farm Insurance Agent, Easley, SC"
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Saul Ramirez

June 28, 2024

5  out of  5
rating by Saul Ramirez
"I would recommend this insurance agency to anyone. They have great people and great service, they’re always very helpful and they always find a way to make insurance affordable."
We responded:
"Saul, we're thrilled you had a great experience with our team! We're pleased to hear you found our service helpful and affordable. Thank you for recommending us - we're grateful for your support! If you ever need assistance in the future, we're here for you! - Daniel Crosby, State Farm Insurance Agent, Easley, SC"
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david cox

June 25, 2024

1  out of  5
rating by david cox
"I don't take pleasure in giving a business a 1 star rating especially when I like the folks there. What happened happened twice. The first time I let slide. This second time the party involved there at the office dropped the ball. I guess it's because being short handed in the office, being the only one in the office, answering the phone, and figuring quotes all while being the only one in the office. Sometimes you forget important stuff."
We responded:
"David, Thank you for sharing your experience. We're genuinely sorry to hear about the issues you've encountered and understand your frustration. We appreciate your patience and the constructive feedback. We're working diligently to address these concerns and ensure better service moving forward. Your support and understanding mean a lot to us."
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Heather Quinn

June 6, 2024

5  out of  5
rating by Heather Quinn
"Joan was very helpful, a pleasant experience and great atmosphere in this office!"
We responded:
"Heather, we're thrilled you found Joan to be very helpful and experienced a great atmosphere in our office! We're pleased to have provided you with a pleasant experience. Thank you for your kind words! If you need any assistance in the future, feel free to reach out. Daniel Crosby - State Farm Insurance Agent, Easley, SC"
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Jaime Cruz

May 16, 2024

5  out of  5
rating by Jaime Cruz
"Everyone was very helpful and professional and I was able to get a much better rate for my vehicles. I hope to eventually move all my insurance needs to State Farm."
We responded:
"Jaime, we're thrilled you found our team helpful and professional in securing a better rate for your vehicles! We're pleased you're considering State Farm for all your insurance needs. Thank you for your positive feedback, and we look forward to assisting you further in the future! - Daniel Crosby - State Farm Insurance Agent, Easley, SC"
Profile photo of Kelcie Pessolano

Kelcie Pessolano

May 1, 2024

5  out of  5
rating by Kelcie Pessolano
"Dawn is always extremely helpful and kind. Love this agency for my car and renters insurance! 🩷"
We responded:
"Kelcie, thank you for the shoutout for Dawn! We greatly appreciate your business. - Daniel Crosby - State Farm Insurance Agent"
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shaun williams

April 12, 2024

5  out of  5
rating by shaun williams
"Joan was amazing, very friendly and helpful!!"
We responded:
"Thank you for the five stars, Shaun! Joan is a wonderful member of our team, and we’re glad she was able to assist you with your insurance needs."
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Ashley Major

April 12, 2024

5  out of  5
rating by Ashley Major
"Great customer service . Very friendly , great rates for insurance"
We responded:
"Ashley, thank you for the five stars! We hope to continue serving your insurance needs for many years! - Daniel Crosby - State Farm Insurance Agent"
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Tom Poole

April 10, 2024

5  out of  5
rating by Tom Poole
"Excellent experience!"
We responded:
"We're honored to receive your 5-star review, Tom! Our team is passionate about ensuring your insurance journey is smooth and stress-free! Thank you for choosing us as your trusted partner! - Daniel Crosby - State Farm Insurance Agent | Easley, SC"
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Jason Brockman

March 31, 2024

5  out of  5
rating by Jason Brockman
"Very satisfying with my insurance man over 20 years !"
We responded:
"Thank you, Jason, for your loyalty and trust in our insurance services for over 20 years! We are delighted to have provided you with satisfying insurance solutions throughout our partnership. Please know that our office is here for you whenever you need assistance in the future. - Daniel Crosby - State Farm Insurance Agent, Easley, SC"
Profile photo of Ken Adam

Ken Adam

January 28, 2024

5  out of  5
rating by Ken Adam
"Joan, Tommy and Daniel have continually provided excellent service to me and my family. Joan spent extra time with my mother, who recently moved to the area, and set her up with a quality insurance policy. I highly recommend visiting these folks for all your insurance needs."
We responded:
"Ken, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Joe Clarke

January 25, 2024

5  out of  5
rating by Joe Clarke
"I called to get home and auto insurance and was assisted by Joan, she was incredibly helpful, she made the seemingly complicated process of switching insurance companies, smooth and simple. I can’t thank her enough for her amazing service!"
We responded:
"Joe, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Joan cares a lot about our customers."
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tiffany Caldwell

January 24, 2024

5  out of  5
rating by tiffany Caldwell
"I continue to be astounded and impressed with the customer service provided by the wonderful people that work at this particular State Farm office. They always go above and beyond and I love how personal they are and really seem to care. They’re not only knowledgeable and helpful they also have wonderful personalities! Such a pleasure to have such awesome service! Especially Michelle and Joan, these ladies are just the best! Kudos to the Daniel Crosby branch!! If I could give them 10 stars I would!!"
We responded:
"Thank you,Tiffany, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Michelle and Joan, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Profile photo of Libby Kobukowski

Libby Kobukowski

December 21, 2023

5  out of  5
rating by Libby Kobukowski
"I changed all of my insurance over to State Farm and Joan was my agent. She was amazing and I wish I could give her more than 5 stars. Her customer service skills were excellent as was her knowledge of the policies I requested. She was patient and kind and I left the office feeling as if I would be taken great care of. Also, Julie was very kind and helpful and is always pleasant every time I have contact with her. I would highly recommend the Daniel Crosby State Farm Agency to anyone. Great experience!!!"
We responded:
"Thank you so much for your kind words Libby! We are glad you were so impressed with the service you received from our team. Julie and Joan always go above and beyond to ensure our customers are happy. Our office is here for you whenever you need us and is grateful you have chosen us to help protect what matters most."
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Sally Boyer

September 28, 2023

5  out of  5
rating by Sally Boyer
"It was our pleasure doing business with Tommy Chastain at State Farm….We compared our current policies line item to line item with the State Farm proposals….We saved on both auto and homeowners insurance; especially homeowners….Tommy is laid back, and easy to talk to….There was no pressure….We’re thrilled to have the availability of an agent in Easley….The receptionists are very friendly and welcoming to the business….I would highly recommend this agency to anyone in the market for insurance….It’s well worth your time to search it out, and shop around…"
We responded:
"Sally, thank you for taking the time to leave us a review! Our office's top priority is to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. We’re grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Jake Sims

August 13, 2023

5  out of  5
rating by Jake Sims
"The Crosby group always takes care of needs on time. The staff there is phenomenal."
We responded:
"Thank you, Jake, for taking the time to share your experience with our office! We appreciate the kind words."
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Alan St. Pierre

August 11, 2023

5  out of  5
rating by Alan St. Pierre
"Their rates are competitive, customer service is top-notch. Highly recommend!""
We responded:
"Thank you, Alan, for the generous review! We are happy to have you as part of our Easley State Farm family!"
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Lynnette C

March 3, 2023

5  out of  5
rating by Lynnette C
"There are good and caring people here. Michelle is thorough, thoughtful and very helpful. She cares."
We responded:
"Thank you, Lynette! You are absolutely right about Michelle. She has a huge heart and loves our customers very much. We appreciate your business and your kind words."
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James Lewis

August 18, 2022

5  out of  5
rating by James Lewis
"I recently moved to SC and a friend suggested I call Dawn to get insurance for home, auto, and college student's renters insurance. I had a great experience working with Dawn! She did a great job explaining all of the requirements to obtain insurance coverage. I appreciated her kindness and how easy it was to work with her."
We responded:
"Thanks for the kind words and feedback, James! Dawn and the rest of our team work very hard to provide an exceptional experience to our customers, so it always awesome to hear that we are delivering. We appreciate your business very much!"
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Jeffrey Mazzoli

August 10, 2022

5  out of  5
rating by Jeffrey Mazzoli
"My Agent was Dawn, She was very helpful and knowledgeable.She was very friendly and it was like talking to an old friend.I recommend this office as they are everyone is very courteous and helpful"
We responded:
"Thank you, Jeff! We appreciate you very much!"
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Chad Shook

June 30, 2022

5  out of  5
rating by Chad Shook
"I switched from Travelers to State Farm 2 years ago and Tommy C is my man. I am saving money and the service is top notch. Any time I need anything, Tommy handles it immediately. I could not be more satisfied."
We responded:
"Thanks for the feedback, Chad! Tommy loves his customers like you and takes pride in delivering the best customer service possible. Thank you very much for your business!"
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Vanessa R.

June 28, 2022

5  out of  5
rating by Vanessa R.
"Daniel, Dawn, and all the folks at this State Farm office are wonderful. I have been working with them for many years on Home, Auto, and Life Insurance. They are always super helpful, flexible, and responsive -- and have helped my family manage through some very trying times. They are just the best you will find in insurance."
We responded:
"Thank you Vanessa! You and your mom are a couple of our favorites! Love helping good people like you two. Thanks for the kind words!"
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Anthony Jones

June 17, 2022

5  out of  5
rating by Anthony Jones
"The service Mrs Dawn gave me was professional and patience to make sure she got me the best for me and cheaper than what I was paying g before plus I have rental insurance as well. God bless you all and thanks so much for explaining everything to me"
We responded:
"Thank you, Anthony! You’re business means a lot to our agency!"
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Justin Turner

June 17, 2022

5  out of  5
rating by Justin Turner
"I have multiple accounts and been with this agency over 10 years. Hands down best around, my agent I always deal with is dawn and she is absolutely perfect. She always impresses me by going above and beyond with a positive attitude and still continues to find the best rate. The lady's up front are very polite and cheerful. I will NEVER switch insurance companies because they make you feel special to have your business."
We responded:
"Wow!! Thank you for the kind words, Justin! That means so much to us! We appreciate you very much and its an honor to serve you and your family."